Plage Keller

Clients fidèles depuis des années, en juin nous avions été déçus de la présentation des plats et de l accueil mais l endroit est tellement agréable que nous y sommes retournés ...... Très déçus de nouveau.. L accueil est déplorable, la " patronne" qui ne reconnaît jamais ses clients fidèles est désagréable, jamais un sourire ni un remerciement .... Le personnel n était guère plus aimable et particulièrement le sommelier. Les sourires et l amabilité devaient être en plus du prix ? Quelle déception,.... aucune âme ne ressort de cet établissement. C est bien dommage.

Super Génial le restaurant fameux. Depuis des années ! Ça ne nous à jamais déçu

A Disappointing Experience at Plage Keller's La César Restaurant
My recent visit to Plage Keller's La César Restaurant was nothing short of a colossal disappointment, marked by culinary incompetence and truly abysmal customer service. I had high hopes for a delightful meal, but what I received was an overpriced, inedible dish and a staff utterly indifferent to their patrons' satisfaction.
I ordered the sole, a fish known for its delicate, flaky texture when prepared correctly. What arrived at my table, however, was a rubbery, unappetizing slab. Following the widely accepted standard for properly cooked sole, which should "easily flake apart with a fork," I promptly sent it back, requesting that it be cooked more thoroughly.
To my dismay, the second attempt was no better. The fish remained rubbery, a clear indication of improper preparation. What followed was an inexcusable 20-minute wait before any staff member bothered to check on my table. When I finally got their attention, I demonstrated that I could not even cut the sole with a fork, a testament to its poor quality. They took the plate away, and that was the last I heard of it from their end. No one offered an alternative, no one apologized, and no one seemed to care that I was left without a meal.
The final insult came when I requested the check, only to find the uneaten sole still listed for a staggering 85 euros. When I asked for it to be removed, I was met with a flat refusal. Their justification? "The fish wasn't bad." I clarified that while the fish might have been fresh, its preparation was undeniably poor, and their complete lack of follow-up after taking the dish away was unacceptable. Despite my reasoning, they refused to remove the charge, forcing me to pay for a meal I never ate.
My Uber driver later confirmed my suspicions about this establishment. He explained that La César is primarily a seasonal operation, suggesting that the staff's apathy stems from the knowledge that they likely won't encounter patrons again. This transient nature, unfortunately, translates into a complete disregard for customer satisfaction.
Save your money and your appetite. Plage Keller's La César Restaurant delivers terrible food and even worse customer service. There are countless other establishments in the area that undoubtedly offer a far more enjoyable and worthwhile dining experience.

Acceuil Par Sommelier super!
Merci